ABILI Voice Features & Strengths

ABILI Voice Strengths

Instant Notification & Solutions
We provide a system that enables immediate notification of collected customer feedback.
This system enables speedy improvements and increases employee motivation.
Low cost of introduction
Can be introduced for as low as 60,000 yen per month.
Introduction within your area of responsibility or a small-scale start are also possible.
Structural Solutions Know-how
We offer our expertise in problem solving for the service industry, 
cultivated through our video-based execution support system, 
ABILI Clip.
Use - Step1

Easily create and tabulate customer surveys

Survey are easy to create.
The created survey response form is output as a QR code and placed in stores, on receipts,
 and in customer seating areas. Coupons can also be issued to encourage responses.
Use - Step

Immediate notification of response results to the field and headquarters

POINT
  • Immediate sharing of customer feedback that provides hints for improvement, not only at headquarters but also in the field
  • Positive feedback from customers as well as points for improvement are directly delivered to the site, contributing to increased employee motivation and satisfaction.
With the direct response function, aggregated response data is immediately notified to the SVs and store managers at each location via e-mail. 
Speedy response and improvement activities lead to higher customer satisfaction.
Use - Step3

Visualize the status of each store and location with analysis reports

POINT
  • Automatic reporting of response results, visualization of issues and strengths of each store

  • Reduced man-hours required to produce reporting materials, and streamlined operations for store managers and headquarters

Reports can be viewed by area or by store. 
Side-by-side comparisons can be made between popular stores and other stores, 
and customer needs can be compared across multiple brands for use in store strategy.
Use - Step4

Strengthening Organizational Mobility and Execution with the ABILI Clip

POINT
  • ABILI Voice enhances the ability to implement measures and initiatives for improvement in response to visualized issues.

  • Information can also be shared speedily using mobile devices

ABILI Clip is a video-based execution support system that enhances organizational execution for multi-store businesses.
By using ABILI Clip to share customer feedback and analysis reports extracted by ABILI Voice, it is possible to easily share and develop action plans to solve problems and overcome them, 
thereby contributing to the improvement of organizational mobility.
*It’s possible to use only ABILI Voice.

We offer proposals and support tailored to your needs

CONTACT
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